Your questions, answered by DCXC
Short answers from us about our oil, our tablets, our paste and how your order reaches you.
Can I order straight from this page?
Our buy buttons take you to our listing at the partner store, where you pay and where the parcel ships from. Here we show you exactly what's on our labels first.
Where does buying and parcel delivery take place?
At our partner store. It takes the payment, ships the box and sends every delivery update to your account there.
Are the prices on our pages live?
We check them against our listings often, but the store sets the final number. If the two ever differ, the price at checkout is the one that counts.
How are returns handled if an item needs to go back?
Start the return on the order page of the store you bought from; refunds go back through that store too. Our San Diego desk takes letters only, so a parcel sent there can't be processed.
What is inside the bottle of batana oil?
One ingredient: oil we cold-press from the nut of Elaeis oleifera. We pour it into a 2 fl oz glass bottle and fit it with a dropper.
What does the 3000 mg line on the tablet front mean?
It's the strength of our whole twelve-botanical blend, led by milk thistle (Silybum marianum). We put 60 tablets in each bottle and print the full breakdown on the panel.
How do the two mint toothpaste listings differ?
Only in the count. We fill both with the same SLS-free mint paste of sodium bicarbonate, hydroxyapatite and arginine in 3.53 oz tubes, and pack them in twos or threes.