How your DCXC order reaches you

Your DCXC order ships from our partner store straight to your door. Here's how that works.

Where your parcel ships from

We keep our stock at our partner store, and that's where your box is packed and shipped. Every buy button on our pages opens our listing there, and that's where you pay.

Tracking and delivery problems

Shipping cost, dispatch date and tracking all sit on your order page at the store you bought from. If a parcel is late, damaged or lost, raise it there — the store holds the order record, and any refund goes back through the same account.

Check before you order

Before you check out, make sure the seller shows DCXC and the pack is the one you want. Our batana oil comes as one 2 fl oz bottle with a dropper, our herbal blend as one bottle of 60 tablets, and our mint toothpaste as a box of two or three 3.53 oz tubes, so each arrives in a different-sized parcel.