Write to DCXC
Questions about our batana oil, our tablets or our mint paste come straight to us, and we answer them ourselves.
What to write to us about
Ask us which shelf suits you, how to use a product, or what a line on our label means. Spot a broken link or a detail that doesn't match the box in your hand? Tell us and we'll fix it. We read every letter and answer in turn.
Orders, tracking and returns
Your order lives on the order page of the store you bought from: delivery dates, tracking, returns, replacements and refunds all start there. Our San Diego address takes letters only, with no counter, no stock and no one to sign for a parcel.
The DCXC desk600 B Street, Suite 300, San Diego, CA 92101Our San Diego desk takes letters, not parcels. We keep no counter or stock here, so please send returns back through the store you ordered from.
[email protected]
